Returns & Exchanges

At Curlsmith, we want you to love your curls, so if you are not completely satisfied with your purchase, you can return your products within 30 days of receipt. We offer a straightforward process to ensure your hair care journey remains stress-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the request.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Products

  Securely package the items in their original box or a similar sturdy container to prevent damage during transit.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; your refund will be processed to your original payment method within 7-10 business days of receipt.